Martial Motors workshop certified as a Volvo Personal Service (VPS) service centre
Volvo Car India in a bid to provide global standards of customer service in Karnataka certifies Martial Motors as a Volvo Personal Service (VPS) dealer in Bengaluru. VPS is the next level of differentiated service that Volvo Cars globally is rolling-out across markets. The key benefit of VPS is reduction of waiting time for customers by at least 50%. It also enables the technicians to have direct contact with customers thereby having a clearer communication flow both ways. The certification was done in the presence of Mr. Charles Frump, Managing Director, Volvo Car India.
Speaking on the occasion, Mr. Charles Frump said: “We believe that the first car is sold from the showroom but subsequent cars are sold by the experience that customers get at service workshops. We are making this experience seamless for our customers through our VPS network. I am happy that our partner Martial Motors is now a certified VPS dealer.”
Mr. Ritesh Reddy, Dealer Principal, Martial Motors, said: “Volvo Cars wants to give back quality time to its customers which they can spend with their loved ones. The VPS model will lead to saving crucial time for customers. It is a proud moment for us today as we partner Volvo Car India in creating an unmatched car service experience for customers.”
Swedish luxury car company Volvo Cars established its presence in India in 2007 and has since then, worked intensively to market the Swedish brand in this country. Volvo Cars currently markets products through its dealerships in Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Delhi NCR – South Delhi, West Delhi, Gurgaon and Noida, Hyderabad, Indore, Jaipur, Kochi, Kozhikode, Kolkata, Lucknow, Ludhiana, Mumbai – Western Suburb & South Mumbai, Pune, Raipur, Surat, Vishakhapatnam and Vijayawada.