Uber has released the fourth edition of its Uber Lost and Found Index 2020. This index is a snapshot of the most frequently forgotten items, the most forgetful cities, as well as the days of the week and times of the year Uber riders tend to report items as lost in India.

While Mumbai has bagged the title of the most forgetful city in the country for the first time, Kolkata and Prayagraj have ranked as the second and third most forgetful cities. Backed by rider insight and captivating data, the Lost and Found Index aims to educate riders in a fun yet informative manner about Uber’s in-app options available to them at the tap of a button, in case they lose or forget something in their Uber during their trip.

Here’s a quick guide for riders looking for “Lost Items”:

• Tap on “Menu” icon
• Tap “Your Trips” and select the trip where you left something
• Tap “Report an issue with this trip”
• Tap “I lost an item”
• Tap “Contact my driver about a lost item”
• Scroll down and enter the phone number you would like to be contacted at. Tap submit
• If you lost your phone, enter a friend’s phone number instead
• Your phone will ring and connect you directly with your driver’s mobile number
• If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you
• If you are unable to connect with the driver, use ‘in-app support’ to report the loss, and Uber Support Team will step in to help you

Over the last year, we’ve seen objects including phones, cameras, and bags top the list of items left in Ubers across India, followed by utility items like wallets, keys, clothing, and umbrellas in the top ten most forgotten item category. Besides leaving the usuals behind, Indians also forgot unique things such as acrylic artificial tooth, mangoes, medical prescriptions, exam notes, kitchen tawa, teddy bear, broom, to name a few.

Below is the snapshot of insights from Uber Lost and Found Index India 2020:

Top 10 Most Commonly Forgotten Items

  1. Phone
  2. Camera
  3. Bag
  4. Wallet
  5. Keys
  6. Clothing
  7. Umbrella
  8. Water Bottle
  9. Headphones
  10. Glasses

Top 10 Most ‘Forgetful’ Cities

  1. Mumbai
  2. Kolkata
  3. Prayagraj
  4. Delhi
  5. Bangalore
  6. Kanpur
  7. Mangalore
  8. Agra
  9. Varanasi
  10. Patna

Most Forgetful Days of the Week

  1. Friday
  2. Thursday

Top 5 Most Forgetful Days of the Year

  1. August 03, 2019
  2. July 06, 2019
  3. August 31, 2019
  4. June 30, 2019
  5. July 27, 2019

Lost items that peak on certain days:

• People are most likely to forget a guitar on Saturdays and Sundays
• People are most likely to forget their Business card holder on Mondays and Fridays
• People are most likely to forget their lunch on Tuesdays, Wednesdays, and Thursdays

The Most Forgetful Time of the Day for Indians: Afternoon Time

  1. 2 pm
  2. 3 pm
  3. 1 pm

Top 20 Most Unique Lost Items

  1. Acrylic artificial tooth
  2. Mangoes
  3. ‘Becoming’ – A book by Michelle Obama
  4. Exam Notes
  5. Medical Prescriptions
  6. Teddy bear
  7. Military shoes
  8. Kitchen Tawa
  9. Balloons
  10. Facial make-up kit
  11. 1 Blanket and 2 pillows
  12. Dettol bottle
  13. A Rose
  14. Broom
  15. Safari suit
  16. AC remote
  17. Painting
  18. Icebox with injection
  19. Tambola game
  20. Kids’ tricycle